muckup famisaber

Context

Grupo Familia has a large sales force nationwide, this condition increases staff turnover, especially the external (not directly linked to the company), generating high training costs over long periods. From this arose the need to create a digital platform for all the staff onboarding and training, in order to make the training more self-managed, fast and economical.

Success stories

  • More than 34 thousand users trained in 2020
  • More than 7 thousand users trained in 2019
  • 53 trainings deployed
  • More than 80% of knowledge appropriation
  • Expected to reach more than 7 countries
  • Training for teams from more than 9 brands

Challenges

  • Unify the training process at a national level.
  • Manage training content by brand
  • Minimize costs and time related to training in terms of traveling
  • Measure knowledge adoption
  • Have traceability by user of the training process.

Solution

  • Design and development of a web application where the different family brands have a space to publish training content.
  • Unify the training channels into one, digitally and available 24/7.
  • Content segmented by brand, district, position, channel, etc.
  • Notifications to end-users of new trainings
  • Instant reporting by brand and training
  • Through ratings and methodology, adoption of knowledge delivered from the platform is guaranteed
  • Support of time spent on legal requirement training

TECHNOLOGY: Angular, Mongo, .NET Core

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What our customers say

argos
I highlight the organization, there is structure and order, which gives confidence at the time of attending to projects in order to meet the objectives. Doctus adds value and growth to our company through Argos One by providing effective solutions adapted to our needs.

Alex Sarabia

Digital Solutions Professional
kompras
Doctus has become a strategic ally, fundamental for the operation, since the portal we develop together is our business CORE.

Santiago Echeverry

CEO Kompras BPO
grupo exito
I would like to highlight that Doctus' service is excellent as well as the product development performance from the beginning to the support. The whole team is very diligent and very well-disposed.

Maribel Henao

Applications Analyst | Marketing Vice-Presidency

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