Context
Grupo Familia has a large sales force nationwide, this condition increases staff turnover, especially the external (not directly linked to the company), generating high training costs over long periods. From this arose the need to create a digital platform for all the staff onboarding and training, in order to make the training more self-managed, fast and economical.
Success stories
- More than 34 thousand users trained in 2020
- More than 7 thousand users trained in 2019
- 53 trainings deployed
- More than 80% of knowledge appropriation
- Expected to reach more than 7 countries
- Training for teams from more than 9 brands
Challenges
- Unify the training process at a national level.
- Manage training content by brand
- Minimize costs and time related to training in terms of traveling
- Measure knowledge adoption
- Have traceability by user of the training process.
Solution
- Design and development of a web application where the different family brands have a space to publish training content.
- Unify the training channels into one, digitally and available 24/7.
- Content segmented by brand, district, position, channel, etc.
- Notifications to end-users of new trainings
- Instant reporting by brand and training
- Through ratings and methodology, adoption of knowledge delivered from the platform is guaranteed
- Support of time spent on legal requirement training
TECHNOLOGY: Angular, Mongo, .NET Core
Our Numbers
13+
Years of experience
70+
Developed apps
450+
Web solutions
500+
Projects
What our customers say
We have the talents that your company needs to program, expert developers and a trustworthy team
Alex Sarabia
Digital Solutions Professional
I highlight the organization, there is structure and order, which gives confidence at the time of attending to projects in order to meet the objectives. Doctus adds value and growth to our company through Argos One by providing effective solutions adapted to our needs.
Maribel Henao
Applications Analyst| Marketing Vice-Presidency
I would like to highlight that Doctus’ service is excellent as well as the product development performance from the beginning to the support. The whole team is very diligent and very well-disposed.
Santiago Echeverry
CEO Kompras BPO
Doctus has become a strategic ally, fundamental for the operation, since the portal we develop together is our business CORE.