Need for digitization:Covid made clear the value of 100% digital businesses: online stores, online academies and training centers, online consultancies… They, without knowing it, had adapted their business model to a context unfriendly to physical contact.
In this article, we want to tell you the main benefits of implementing this service in your company, why it is a good option to save your information and the most important details of this topic that is becoming more and more popular within IT areas and companies in general.
The RPA abbreviation means Robotic Process Automation, and lately it has been widely used because it allows a company to convert processes that are completely operational into automatic processes, saving time and of course money.
Under the current reality that companies and IT departments live, with the high pressure to implement software development initiatives prematurely and with the limited availability of expert talent in different technologies or specialties and the high hiring costs, Staff Augmentation is an excellent alternative.
When you have an online business, normally what you are always looking for is a pleasant shopping experience for your customers, making them come back and, of course, recommending you to their family and friends.
The pandemic and the context we have experienced globally since 2020 undoubtedly accelerated the transformation of the retail sector.
The product marketing in digital channels is becoming more and more common and familiar to our customers, as a result, the demand for customer service is greater, requires immediacy and of course, useful solutions for our users.
Before we begin, you need to know that CRM means Customer Relationship Management, in other words, CRM is what will allow you to manage the relationship with your internal customers (employees) and external customers (consumers).
The new global reality has accelerated the digitalization of companies and the increase of B2B and B2C online sales. Talking about a purchase through e-commerce really sounds easy or familiar nowadays, but there is an indispensable element that can make a customer make a repurchase or discard you completely.
B2C e-commerce, or Business to Consumer e-commerce, is the one you probably already know because if you have ever shopped online, you did it through B2C e-commerce.